Manage customer information and wallets (optional).Overview#
You already manage customer profiles in your marketplace. Techrar's customer profile and wallet features are optional - use them only if you want to leverage our customer management or wallet system.
Customer Management#
If you want to use Techrar's customer management system, these endpoints are available:Most sales channels manage customer profiles in their own systems and don't need these endpoints.
Customer Wallets (Optional)#
Techrar provides a built-in wallet system for customer credits and compensations.When to Use Wallets#
Complaint Compensations:
When complaints are resolved, compensation can be deposited to customer wallets automatically.Subscription Cancelation:
When subscriptions are canceled, refund amounts can be deposited to customer wallets automatically.Order Checkout:
Customers can redeem wallet balance during checkout to reduce order total.Wallet Management#
Get customer wallet details
Deposit credits (manual compensation)
Withdraw credits (if enabled)
Enable Wallets#
Wallets are configured in your Sales Channel profile settings. Contact [email protected] to enable wallet features.
Best Practices#
Customer Profiles#
Use your existing customer management system
Only query Techrar customer data if needed for support/analytics
Keep customer data synchronized if using both systems
Wallets#
Enable wallets only if you want to offer complaint compensation
Display wallet balance prominently during checkout
Show transaction history for transparency
Handle wallet redemption clearly in UI
