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Techrar Connect
Home
Solutions
Solutions
  • eCommerce SaaS
  • Meals SaaS
  • Meals Marketplaces
API
API
  • Merchant APIs
  • Customer App APIs
  • Meals APIs
Techrar Connect
  1. Customer Profiles
  • GETTING STARTED
    • Marketplaces Overview
    • Account Setup
    • Authentication
    • Webhooks
    • Sales Channel Profile
  • Offerings & Listings
    • Display Providers
    • Plan Categories
    • Plans & Versions
    • Display Menus
  • Customer Profiles
    • Authenticating Customers
    • Customer Profile
    • Customer Location
  • Placing Orders
    • Place Subscription Order
    • Order Payment
  • Subscriptions
    • Subscription Lifecycle
    • Subscription Management
  • Complaints
    • Complaint Lifecycle
    • Complaint Management
  1. Customer Profiles

Customer Profile

Manage customer information and wallets (optional).

Overview#

You already manage customer profiles in your marketplace. Techrar's customer profile and wallet features are optional - use them only if you want to leverage our customer management or wallet system.

Customer Management#

If you want to use Techrar's customer management system, these endpoints are available:
Endpoints: Customers
Available Actions:
List all customers
Get customer details
Create new customer
Most sales channels manage customer profiles in their own systems and don't need these endpoints.

Customer Wallets (Optional)#

Techrar provides a built-in wallet system for customer credits and compensations.

When to Use Wallets#

Complaint Compensations:
When complaints are resolved, compensation can be deposited to customer wallets automatically.
Subscription Cancelation:
When subscriptions are canceled, refund amounts can be deposited to customer wallets automatically.
Order Checkout:
Customers can redeem wallet balance during checkout to reduce order total.

Wallet Management#

Endpoints: Wallets
Available Actions:
Get customer wallet details
View transaction history
Deposit credits (manual compensation)
Withdraw credits (if enabled)

Enable Wallets#

Wallet Activation
Wallets are configured in your Sales Channel profile settings. Contact [email protected] to enable wallet features.

Best Practices#

Customer Profiles#

Use your existing customer management system
Only query Techrar customer data if needed for support/analytics
Keep customer data synchronized if using both systems

Wallets#

Enable wallets only if you want to offer complaint compensation
Display wallet balance prominently during checkout
Show transaction history for transparency
Handle wallet redemption clearly in UI
Modified at 2025-11-23 09:18:01
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